Return Policy:
All Sales Are Final Due to the personalized and memorial nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds. Please carefully review your order before completing your purchase.
Damaged or Defective Items If your order arrives damaged or defective, contact us within 7 days of delivery at info@kapla-art.com with photos and a description. We will review each case individually and work with you to find a resolution. Resolutions may include replacement, store credit, or refund at our discretion.
Terms of Service:
Kapla Art is a brand of Kapla Design & Development LLC.
Acceptance of Terms By accessing or using kapla-art.com, you agree to comply with these Terms of Service. If you do not agree, please do not use our website.
Use of Website You may use our website only for lawful purposes. You may not interfere with or disrupt the website's operation or servers.
Intellectual Property All content on kapla-art.com, including images, text, and design, is owned by Kapla Art or its licensors. You may not copy, distribute, or use our content without permission.
Custom Orders and Production Time Each vessel is hand-assembled upon order. Production times are estimates only and may vary. Kapla Art is not liable for delays beyond our reasonable control.
Limitation of Liability Kapla Art is not liable for indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
Changes to Terms We may update these Terms at any time. Continued use of the site constitutes acceptance of the revised Terms.
Privacy Policy:
Kapla Art is a brand of Kapla Design & Development LLC.
Your Privacy Matters Kapla Art collects information necessary to process orders, communicate with customers, and provide marketing content. This may include your name, email, shipping address, and payment details.
How We Use Your Information We use your information to process and fulfill orders, to send updates about order status or promotions if you opt in, to run marketing campaigns on platforms like Meta (Facebook and Instagram), and to improve our website and services.
Advertising & Tracking We may use cookies and tracking technologies to deliver personalized ads on social media platforms. By using our website, you consent to this use.
Data Sharing & Security We do not sell your personal information. Payment information is processed securely via Stripe. We may share information with service providers only as necessary to operate our business.
Your Choices You can opt out of marketing emails at any time using the unsubscribe link in our messages. You can also manage cookie preferences in your browser settings.
California Residents — CCPA Disclosure Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, request deletion of their data, and opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at info@kapla-art.com.